Support for Children , young people and their families across Bath and North East Somerset

Children, young people and their families across Bath and North East Somerset who are struggling with the ongoing pressures of lockdown are being reassured support is available.

Information on services for CSC 2021

With many families cut off from their usual support systems such as family, friends and teachers, Bath & North East Somerset Council is urging those who are struggling to reach out and ask for help.

The BANES council is also reminding residents that it is everyone’s responsibility to keep children safe, spot the signs of abuse and report concerns.

You can contact Children’s Social Care on 01225 396111 or 01225 477929 or via email:

A member of the council’s Children’s Social Care team will discuss your concerns and the range of help that may be available. The service is available between 08:30 and 17:00 (Mon-Thur) and 08:30 and 16:30 (Fri).

If you have concerns outside of working hours you can contact the Emergency Duty Team on 01454 615165, on evenings, weekends and Bank Holidays.

If you are feeling vulnerable, isolated, or concerned about your physical or mental wellbeing the Community Wellbeing Hub can help.

You can call the Community Wellbeing Hub on 0300 247 0050 9am to 5pm, Monday to Friday email: or go to the website: ​ or text 07870 868368.

If you are struggling with your mental health talking to someone is vital. Bath Mind’s Breathing Space, is a phone support service, open every evening of the week from 5.30pm to 11.30pm.  You can call in confidence on 01225 983130 if you are feeling worried or anxious and want to talk.

The Bath and North East Somerset Talking Therapies Service, run by Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust also offers online courses and telephone and video based Cognitive Behaviour Therapy (CBT) to support adults who maybe struggling with their mental health

The Bright Start Children Centre Services and the Connecting Families Team are also operational, supporting work with children and families. However, I wanted to mention our mediation service is currently open for referrals and is operating at full capacity – sessions take place either via zoom, phone, emails or doorstep/garden visits. For more information you can contact or
Tel. 07980 998982.

You can access the service by self-referring and don’t need to speak to your GP to do this.  To find out more visit:

If you are worried about child’s mental health, you can find helpful information about how to spot the signs that someone is struggling and how to access help at: